Communication Skills

This course is designed to equip candidates with the essential knowledge, skills, and attitudes required for clear and concise communication in both formal and informal settings. Emphasizing ethical communication practices, this course will enable candidates to effectively convey messages, utilize various media, and apply information technology in diverse organizational contexts.

Learning Outcomes

Upon successful completion of this course, candidates will be able to:

• Communicate Effectively and Ethically in an Organization Using Different Media: Demonstrate proficiency in selecting and using appropriate communication channels, ensuring messages are clear, concise, and ethically sound.
• Use Non-Verbal Cues Effectively in Communication: Recognize and interpret non-verbal signals to enhance understanding and improve interactions in various settings.
• Demonstrate Effective Presentation Skills: Prepare and deliver engaging presentations, utilizing visual aids and rhetorical techniques to effectively convey information and persuade audiences.
• Apply the Protocols of Team and Virtual Groups’ Communication: Navigate the dynamics of team communication, both in-person and virtually, fostering collaboration and effective information exchange.
• Write Formal Reports and Proposals: Develop well-structured and comprehensive reports and proposals, adhering to formal writing conventions and organizational standards.
• Apply Information Technology in Communication: Integrate modern communication technologies to enhance message delivery, collaboration, and information dissemination within an organization.